Patricia Morris
a month ago
The name Loyalty speak for it self. The repair shop did an outstanding job on my car. Also, the customer service was excellent. I never had to wonder what was happening with my car, they kept me updated. They are GREAT!!
Julissa Salgado
a month ago
Excellent service, clean area, air conditioning
Glen Wells
2 days ago
Chris was a pleasure to work with purchasing our first Chevrolet Blazer price was just a lil more than I planned to spend Chris worked with the manager and was able to drive away this evening with a cash sale I definitely recommend Loyalty in Petersburg over Loyalty in chester we had stopped by there first the two salesperson were to busy joking around with eachother on their cell phone didn't even wanna acknowledge that I was standing there trying to speak with them over buying a vehicle so I took my 30 grand to Petersburg and made a cash buy
OJ EVANS
6 days ago
Nice selection of vehicles
derek clayborne
2 weeks ago
Mother bought a Toyota Corolla from Chris Blanc, and it was a truly great experience. Chris went above and beyond and genuinely took care of my mother throughout the entire process. This is the second car our family has purchased from Chris and the third car from Loyalty and as always, it’s been a smooth, positive experience every time. Thank you, Chris Blanc and Loyalty, for your continued help and excellent service!
Peyton Wiley
3 months ago
Come see Chris B. He is the best ! Loved my experience!
Berlin Curtis III
3 months ago
We used the body shop to fix a small accident on the front of the car. They did a great job! I wasn't going to give 5 stars but then I found out Heather Meritt works there! Instant 5 stars for good people and great service. They cleaned the car almost like new too. Keep it up guys
Remy Joseph
3 months ago
They did an outstanding job on my car! The paint match is so good that I can’t tell the difference from the original paint. The workmanship was excellent, and I’m very satisfied with the results. I will definitely refer my family and friends to this location
Robert Claiborne
3 months ago
met salesman Chris and Joseph, very friendly and they took care my every need.
Ty Williams
4 months ago
Thank you to Shelby and the loyalty team for their amazing customer service. My car was in the shop for a short period of time they work really fast and hard and they honor their craft and they really do their best work to make sure you are satisfied with your needs. Thank you so much to the body shop for fixing my car to 100% everything is flawless.
Michelle Colwell
4 months ago
I gave them 5 stars due to the fact that they kept me informed every step of the way, and the work was very nicely done. Also, the team that handled my claim was very polite, professional, and courteous.
Theyenvy. Lae
4 months ago
It was great experience purchasing my new vehicle from Loyalty Toyota Petersburg. Chris and Christian took care of me and my daughter. If you are in the market for a new vehicle please go and see those guys.
Chandrell Maye
5 months ago
Tony Beamer and Josef Schmidt are the best hands down. Purchased my 2nd car and will always buy more.
Meag C
6 months ago
Great staff.
C India Richardson, MEd
6 months ago
Patient, professional and grade A repair. I am very happy with my car. Smashed I the back but looking excellent now. Thank you Mike and Peter. Job well done!
Thomas Irizarry
6 months ago
Great service very satisfied
William Washington
6 months ago
I highly recommend this repair shop. The attention to detail they pay to your vehicle his top notch. They source parts that are quality, and if they are not, they will go as far as seeking out the part from an original equipment manufacturer. Their timeliness and consistent communication into the estimated completion date was more than what I expected. They enabled me to work with my insurance company on the rental, which I never had to use while my vehicle was in the shop.. They explained all the work that was done as well as further instructions to ensure the warranty work will not be voided. Thank you team for your service!
Miss Jones
6 months ago
Very friendly and courteous. They absolutely honor what they advertise.
Omis Meltel
7 months ago
I loved the experience we had Loyalty! We've brought our Toyota Highlander TWICE here for repair & they were amazing both times!
Tina Pence
8 months ago
Super helpful and not pushy. Opens early and salesman greeted me as I drove thru lot. I wasn't sure of what kind of car i wanted to purchase. Older gentlemen that's been there many years offered several suggestions. I decided to keep looking. Went to Midlothian and found a vehicle I wanted but they were not willing to offer a dime for my trade in or come down on price. Got Internet add showing the vehicle I wanted at Loyalty Used Cars. I called and they brought the car up from their Williamsburg lot that same day. I bought it and the process was very quick and painless. Manager was very kind and friendly. Great business and I'll be back.
